Orders can be canceled at no cost to the shipping time is effective. If we receive notice of cancellation once the package is shipped and will be considered a return. Returns may be made up to 7 calendar days from receipt of the product according to the specifications that follow.


No person may exercise the right of return if there are indications that the products have been opened, handled or exposed to inappropriate conditions. It is mandatory to return the properly protected in their original packaging, in perfect condition for resale products.


Can not accept any package that lacks any element of sender identification (name, address, order number). The return of the products ordered will be reimbursed for all amounts paid by the user.


Shipping costs are borne by the client as well as the back.


Excluded from this case those returns resulting from our error or defective product. In this case, Enobohemia.com agrees to exchange the defective product with the same or the amount will be refunded. It also will pay the cost of returning and shipping back.


To enforce a return please contact us by phone 0034-657832713 or email eshop@enobohemia.com


We will not accept any exchange or refund if we have not previously received any notice.